Frequently asked questions

When will my order reach me?

Depends on the shipping company chosen and the person responsible for delivery. We provide a group of shipping officials in a group of major cities, and it usually takes 1 to 3 days from the request and its confirmation.

Is there delivery outside the country?

Currently, the contracted shipping companies deliver within the country and a group of cities specified on the delivery page. All cities that the shipping company's representative reaches are displayed.

You can order delivery outside the country from the store team via WhatsApp to provide information on product weight and pricing for international freight forwarders who are not currently registered in the store.

Is there a manufacturing defect in the product?

You must go back and read the return policy to know the terms of return and exchange, and in the event of a manufacturing defect, it was agreed to return, the shipping value is calculated for the company, as well as the return shipping on the customer, but the value of the product is not calculated on the customer according to the return policy.

I want to order large quantities, is there a discount?

The store provides a service for delivering large quantities in the event of an order, and there is a discount of 10-20% on some products. You can contact us directly through the Contact Us page and inquire about quantities and discounts.